---
title: What My Well Product Is My Account?
description: This article helps you determine which of My Well's three products your account is .
---

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1. [Help Center](https://help.mywell.org/?hsLang=en)
2. [Getting To Know My Well Ministry](https://help.mywell.org/getting-to-know-my-well-ministry?hsLang=en)

# What My Well Product Is My Account?

## This article helps you determine which of My Well's three products your account is.

My Well offers three distinct products. Knowing which one your organization uses will help you find the most relevant help articles and get the best support.

#### 1. My Well Giving Platform

TheMy Well Giving Platform is a donation management system developed by My Well.

- **For Givers**: Gifts are made through a branded giving site, such as `[churchname].mywell.org`.
  
  ![Screenshot 2025-10-16 at 10.31.09 AM](https://help.mywell.org/hs-fs/hubfs/Screenshot%202025-10-16%20at%2010.31.09%20AM.png?width=670&height=422&name=Screenshot%202025-10-16%20at%2010.31.09%20AM.png)
- **For Admins**: You’ll use the **My Well Admin Portal** to manage and track giving activity for your organization. The URL contains `[churchname].mywell.org/admin/`

#### 2. My Well Gateway

The My Well Gateway is designed to work directly with **Rock RMS**.

- **For Givers**: Gifts are made through giving pages on your own website, powered by Rock RMS. This keeps your givers from needing multiple log-ins.
- **For Admins**: Most information is automatically synced into Rock RMS. You can also access the **My Well Gateway Admin Portal** to verify gift details when needed. The URL contains `[churchname].mywell.org/gateway-admin/`

#### 3. Backend Processing

WithBackend Processing, My Well handles payment processing in the background while you use other donation systems.

- **For Givers**: Gifts are made through platforms like TouchPoint, Rock RMS, SecureGive, and others.
- **For Admins**: You won’t use either of the My Well Admin Portals. Instead, you’ll access transaction data through our processor's Merchant Portal, called **Compass**.

**Note:** If you use Rock RMS with the NMI Gateway, this is a **Backend Processing** account. For details on upgrading to the My Well Gateway, you can [schedule a time](https://meetings.hubspot.com/marlon-ausby/nmi-to-mywellgateway) with our team.

 

- [Getting To Know My Well Ministry](https://help.mywell.org/getting-to-know-my-well-ministry?hsLang=en)
- [Making A Switch](https://help.mywell.org/making-a-switch?hsLang=en)
- [Setting Up Your Organization](https://help.mywell.org/setting-up-your-organization?hsLang=en#main-content)

    - [Setting Up Your Merchant Account](https://help.mywell.org/setting-up-your-organization?hsLang=en#setting-up-your-merchant-account)
    - [Setting Up The My Well Giving Platform](https://help.mywell.org/setting-up-your-organization?hsLang=en#setting-up-the-my-well-giving-platform)
- [Using My Well as a Giver](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#main-content)

    - [Account Settings](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#account-settings)
    - [Scheduled Gifts](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#scheduled-gifts)
- [Managing The My Well Platform As An Admin](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#main-content)

    - [Admin Portal](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#admin-portal)
    - [Settings and Tools](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#settings-and-tools)
    - [Rock RMS Sync](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#rock-rms-sync)
    - [Planning Center Online Sync](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#planning-center-online-sync)
- [Managing A My Well Merchant Account](https://help.mywell.org/managing-a-my-well-merchant-account?hsLang=en)

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