If you need to cancel your giving, follow these steps to stop your recurring schedule.
Steps To Stop a Schedule Using The My Well Giving Platform Web Version:
1. Sign in to your My Well account.
2. Select Schedules in the top right corner.
3. Find the schedule you wish to cancel and select it to bring up the Schedule Details page.
4. Under Schedule Actions, select Stop.
5. To verify your schedule is in fact stopped, select Schedules in the top right corner again. Select Show Inactive Schedules. If you see your schedule listed, you have successfully canceled your schedule.
Steps To Stop a Schedule Using The My Well Giving App:
1. Sign in to the My Well Giving App.
2. Tap the menu icon in the top left corner.
3. On the menu list, tap Schedules.
4. Find the schedule you wish to cancel and tap it to bring up the Schedule Details page.
5. Scroll down and tap Stop.
6. Tap Stop Schedule to confirm.
7. To verify your schedule is in fact stopped, select Schedules in the menu again. Scroll down and tap Show Inactive Schedules. If you see your schedule listed, you have successfully canceled your schedule.