---
title: How To Claim Your My Well Account
description: If your organization has already created an account for you, all you have to do is claim it to get started.
---

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1. [Help Center](https://help.mywell.org/?hsLang=en)
2. [Using My Well as a Giver](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en)
3. [Account Settings](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#account-settings)

# How To Claim Your My Well Account

## If your organization has already created an account for you, all you have to do is claim it to get started.

#### **Steps To Claim Your Account:**

**1.** Go to your email account and find the email with the subject line **Claim Your Online Giving Account for** ***'Organization Name'.***

**2.** Open the email and select **Claim Account**. 

![Claim Acct Email](https://help.mywell.org/hs-fs/hubfs/Claim%20Acct%20Email.png?width=585&name=Claim%20Acct%20Email.png)

**3.** Verify your account information.

**4**. If changes need to made to your personal details, select **Edit**.

**5.** Make the necessary changes and select **Save Changes**.

**6.** Check the box to agree to the **Terms of Service** and **Privacy Policy**.

**7.** Select **Continue**.

**8.** You will receive a verification code to your cell phone. Enter it on the next screen.

**9.** Set your pin.

**Pro Tip:** If you can't find the verification email, check your Spam folder.

**Caution:** If your phone number is unable to receive text messages, please call 833-469-9355 for verification.

 

- [Getting To Know My Well Ministry](https://help.mywell.org/getting-to-know-my-well-ministry?hsLang=en)
- [Making A Switch](https://help.mywell.org/making-a-switch?hsLang=en)
- [Setting Up Your Organization](https://help.mywell.org/setting-up-your-organization?hsLang=en#main-content)

    - [Setting Up Your Merchant Account](https://help.mywell.org/setting-up-your-organization?hsLang=en#setting-up-your-merchant-account)
    - [Setting Up The My Well Giving Platform](https://help.mywell.org/setting-up-your-organization?hsLang=en#setting-up-the-my-well-giving-platform)
- [Using My Well as a Giver](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#main-content)

    - [Account Settings](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#account-settings)
    - [Scheduled Gifts](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#scheduled-gifts)
- [Managing The My Well Platform As An Admin](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#main-content)

    - [Admin Portal](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#admin-portal)
    - [Settings and Tools](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#settings-and-tools)
    - [Rock RMS Sync](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#rock-rms-sync)
    - [Planning Center Online Sync](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#planning-center-online-sync)
- [Managing A My Well Merchant Account](https://help.mywell.org/managing-a-my-well-merchant-account?hsLang=en)

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