--- title: How To Add Or Delete A Payment Method For A Giver's Account description: If your givers need help adding or deleting a payment method to their account, you can add one for them. --- [Skip to content](https://help.mywell.org/how-to-add-a-payment-method-to-a-givers-account#main-content) [![My Well Logo](https://help.mywell.org/hubfs/My%20Well%20Logo.svg)](https://www.mywell.org/) Open main navigation Close main navigation - [Sign In](https://app.mywell.org/sign-in) [Sign In](https://app.mywell.org/sign-in) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.mywell.org/?hsLang=en) 2. [Managing The My Well Platform As An Admin](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en) 3. [Admin Portal](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#admin-portal) # How To Add Or Delete A Payment Method For A Giver's Account ## If your givers need help adding or deleting a payment method to their account, you can add one for them. #### Steps To Add A Payment Method for A Giver Using The My Well Giving Platform Web Version: **1.** Sign in to your My Well account and navigate to the **Admin Portal**. **2.** Select **Givers** in the top right corner. **![Admin Giver Search](https://help.mywell.org/hs-fs/hubfs/Admin%20Giver%20Search.png?width=630&height=315&name=Admin%20Giver%20Search.png)** **3.** Type in the giver's email, phone number, or name in the **Search** bar. **4.** Select the giver you want. **5.** On the giver's page, select the **Actions** button in the top right corner. **6.** Select **Add Bank Account** or **Add Credit Card**. **7.** Enter the payment information and verify the billing address: ![Screenshot 2025-04-11 at 9.53.32 AM](https://help.mywell.org/hs-fs/hubfs/Screenshot%202025-04-11%20at%209.53.32%20AM.png?width=285&height=386&name=Screenshot%202025-04-11%20at%209.53.32%20AM.png)![Screenshot 2025-04-11 at 9.53.23 AM](https://help.mywell.org/hs-fs/hubfs/Screenshot%202025-04-11%20at%209.53.23%20AM.png?width=300&height=407&name=Screenshot%202025-04-11%20at%209.53.23%20AM.png) **8.** Then select **Finish** at the bottom. #### Steps To Delete A Payment Method for A Giver Using The My Well Giving Platform Web Version: Complete steps 1-4 as listed above. **5.** Select **Delete** below the correct payment method. ![Screen Shot 2023-02-21 at 4.51.49 PM](https://help.mywell.org/hs-fs/hubfs/Screen%20Shot%202023-02-21%20at%204.51.49%20PM.png?width=433&height=370&name=Screen%20Shot%202023-02-21%20at%204.51.49%20PM.png) **6.** Confirm decision by selecting **Yes, Delete It** in pop-up window. ![Screen Shot 2023-02-21 at 4.55.03 PM](https://help.mywell.org/hs-fs/hubfs/Screen%20Shot%202023-02-21%20at%204.55.03%20PM.png?width=434&height=395&name=Screen%20Shot%202023-02-21%20at%204.55.03%20PM.png) **Note:** If the payment method is attached to an active schedule you will need to stop that schedule or change its payment method before deleting.   - [Getting To Know My Well Ministry](https://help.mywell.org/getting-to-know-my-well-ministry?hsLang=en) - [Making A Switch](https://help.mywell.org/making-a-switch?hsLang=en) - [Setting Up Your Organization](https://help.mywell.org/setting-up-your-organization?hsLang=en#main-content) - [Setting Up Your Merchant Account](https://help.mywell.org/setting-up-your-organization?hsLang=en#setting-up-your-merchant-account) - [Setting Up The My Well Giving Platform](https://help.mywell.org/setting-up-your-organization?hsLang=en#setting-up-the-my-well-giving-platform) - [Using My Well as a Giver](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#main-content) - [Account Settings](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#account-settings) - [Scheduled Gifts](https://help.mywell.org/using-my-well-as-a-giver?hsLang=en#scheduled-gifts) - [Managing The My Well Platform As An Admin](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#main-content) - [Admin Portal](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#admin-portal) - [Settings and Tools](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#settings-and-tools) - [Rock RMS Sync](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#rock-rms-sync) - [Planning Center Online Sync](https://help.mywell.org/managing-the-my-well-platform-as-an-admin?hsLang=en#planning-center-online-sync) - [Managing A My Well Merchant Account](https://help.mywell.org/managing-a-my-well-merchant-account?hsLang=en) [![My Well Logomark](https://help.mywell.org/hubfs/My%20Well%20Logomark.svg "My Well Logomark")](https://www.mywell.org) Thank you for your continued partnership in ministry. We're honored to support you in your mission. Copyright © 2025, My Well Ministry