How to Set Up Stocks and Crypto
Setup Non-cash Assets for Givers
Note: Stocks and Crypto giving are powered through Engiven and surfaced in the My Well platform giving flow. When enabled, givers will see additional payment options alongside Bank/Card.
Enable Stocks & Crypto
- Go to your Admin Portal
- Click you organization logo
- Click Settings
- Click Non-Cash Items
- Toggle on Stocks and/or Crypto
Confirm the Giving Page Display
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Once enabled, go to the org’s giving page:
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https://{shortName}.mywell.org/give
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The giver should see a payment type toggle with:
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- Bank/Card
- Stocks — if STOCK_GIVING is enabled
- Crypto — if CRYPTO_GIVING is enabled
If neither Stocks nor Crypto is enabled, the toggle will not appear.
What happens after a gift is submitted
When the giver submits a Stock or Crypto gift:
- My Well creates a transaction.
- The transaction starts as: PENDING
- A non-cash detail record is attached to the transaction with the Engiven gift ID
- My Well sends:
- Giver notification
- Admin notification
- As the transaction moves through the process the status updates. Here are the different statuses:
|
My Well Transaction Status |
Meaning |
|
Pending |
Awaiting Transfer |
|
Settled |
Sold & Paid Out to the Organization |
|
Declined |
Transaction Expired |
Settlement Payout Behavior
When Engiven sends final value information, My Well creates a daily settlement payout for the org.
Stocks
A stock gift can create a payout when:
- Disbursement Is In Process or Paid
- Engiven provides a gross USD value
Crypto
A crypto gift can create/join a batch when:
- Transaction is Confirmed
- Engiven provides a gross USD value
The settlement batch stores the non-cash transaction type as either:
- STOCK
- CRYPTO
Admin and Giver Notifications
Notifications are sent:
- When the gift is first promised
- When Engiven sends a status change