Frequently Asked Questions

Find the answers to questions other churches have had.

• What are Interchange rates and why should I care?
• Are there limits on ACH transactions?
• Unsupported Platforms: Will My Well integrate with _________?
• What is the difference between a merchant account, a payment processor, and payment gateway?
• Does My Well work in my country?
• How can I calculate my average effective rate?
• How does Interchange Plus Pricing work?
• How does PCI compliance work through My Well Ministry Donation Management Platform?