1. Help Center
  2. Using Your My Well Giving Platform

How to Cancel a Recurring Schedule.

If things change and you need to pause your giving then here's how to stop a recurring schedule.

Steps To Cancel a Schedule using My Well Ministry web version:

  1. Login to your My Well Ministry account

  2. Select your initials in the top right corner

  3. Select the "Schedules" tab in the top right corner.

  4. Find the schedule you wish to cancel and select the schedule to bring up the details screen.

  5. Under Schedule Actions select "Stop"

To verify your schedule is in fact stopped go back to your schedules tab and click on "Show Inactive Schedules". If you see your schedule listed you have successfully canceled your schedule.

Steps To Cancel a Schedule using the My Well Ministry app:

  1. Login to your My Well Giving App.

  2. Tap the menu icon in the top left corner

  3. From the menu list, tap "Schedules"

  4. Find the schedule you wish to cancel and tap the schedule to bring up the detail screen.

  5. Scroll down and tap the "Stop" button

  6. Tap the "Stop Schedule" button again to confirm

To verify your schedule is in fact stopped go back to your schedules tab and click on "Show Inactive Schedules". If you see your schedule listed you have successfully canceled your schedule.

For additional assistance, please contact your ministry directly!